Continuous Process Improvement (Quality)
The standardized definition of quality (ISO 9001:2015) is the degree to which a set of characteristics inherent to the object meets the established requirements. In this definition, an object is seen as whatever is perceivable or conceivable, including products, services, people, organizations, systems, or resources.
The requirements that define the quality of the object are established by the various organizational stakeholders, which may include entities internal to the organization (employees and owners) or external, such as customers, suppliers, investors, legislators or, in a broader sense, all the society.
This broad perspective of quality leads to the establishment of a relationship with sustainability.
Quality in organizations is supported by the design of the respective management based on continuous improvement that results from following a continuous cycle of planning, execution, verification and action (PDCA cycle) of the respective processes, so that they are increasingly efficient and , in this way, support, in an increasingly robust way, the quality (and sustainability) of its activities.
At C-GREEN we have an integrated perspective on the quality and sustainability of organizations, supported by our training and work experience in these areas. Therefore, we seek to add value to organizations in these two areas, with smart solutions (“powered by smart solutions”) to meet current needs, but also future needs with a long-term vision to minimize negative impacts in the future (“driven by the future”).